Conditions for processing personal data

Privacy Policy Effective Date: 02/11/2026
HM-Pro LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://hm-pro.us (the “Website”).
This Privacy Policy is governed by the laws of the State of Washington, United States.
1. Information We Collect We may collect the following categories of information:
A. Information You Provide Voluntarily When you fill out a contact form, request an estimate, or communicate with us, we may collect:

• Full name
• Phone number
• Email address
• Property address or project location
• Description of service request
• Photos or documents you submit
• Any additional information you provide

B. Automatically Collected Information When you visit our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Referring website
• Cookies and tracking technologies

We may use Google Analytics, advertising pixels, and similar tools.
2. How We Use Your Information We use personal information to:

• Respond to inquiries
• Provide service estimates
• Schedule inspections and services
• Communicate about projects
• Improve our website
• Prevent fraud
• Comply with legal obligations
• Send marketing communications (only with consent)

3. SMS / Text Message Consent By providing your phone number through our Website forms, you consent to receive:

• Appointment confirmations
• Project updates
• Service-related notifications
• Occasional marketing messages (if opted in)

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
We do not sell or share SMS consent with third parties for marketing purposes.
4. Cookies & Tracking Technologies We use cookies and similar tracking technologies to:

• Analyze website traffic
• Improve user experience
• Support advertising campaigns

You can disable cookies through your browser settings. Disabling cookies may affect website functionality.
5. Sharing of Information We do not sell personal information.
We may share information with:

• Employees and authorized contractors
• Service providers (website hosting, CRM, analytics tools)
• Insurance companies when required for claims
• Legal authorities if required by law

All third parties are required to protect your information.
6. Data Retention We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

7. Your Privacy Rights Depending on your state of residence, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Opting out of marketing communications

To exercise these rights, contact us at the email below.
8. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.
9. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy Our Website is not directed to children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised effective date.
12. Contact Information HM-Pro LLC
9301 AVONDALE RD NE, UNIT I1045
Redmond, WA 98052
Email: 2065300018wa@gmail.com
Phone: +1(206)5300018
Website: https://hm-pro.us